A review management software that gives your business SUPERPOWERS

4.5/5

Make your business soar! Our service guarantees better reviews and higher Google rankings, giving you more customers for increased success.

Our guarantee :

Boost your number of weekly reviews with at least

100%

Improve your Google star rating by a minimum of

25%

What our software does

Customize and personalize your review requests!

Step up your review request game! Reach clients via their preferred method of communication – email, text or even a QR code in-store. Think outside the box and personalize each campaign to make it truly shine.

Share only only the best experiences

Strengthen your reputation with glowing reviews from satisfied customers, while guarding your google pages from any negative ones!

Showcase your favorite reviews on your own site!

Unlock even more business by showcasing your top reviews. Show off what people are saying about you and captivate potential customers with the power of social proof.

Bless Instagram and Facebook with your favorite reviews.

Looking for an easy way to boost engagement? Just one click with our platform and you can instantly create posts featuring customers’ glowing reviews – perfect for your Facebook or Instagram feeds!

Automatically import reviews from all over the web.

Streamline your customer feedback across +15 sites, and stay on top of each new review. Get an overview of all reviews on one singular dashbord!

Respond to all reviews straight from your dashbord.

Put your customers’ feedback on the fast-track! 360 makes it easy to reply quickly and thoughtfully to online reviews from Google, Facebook and beyond – straight from your dashbord!

HERE ARE THE FACTS WHEN IT COMES TO BUSINESS REPUTATION

93%

of customers use online reviews to determine their purchasing decisions

It is human nature to base our business decisions off our peers. In 2023, trust is the name of the game, and studies show that 93% of consumers use online reviews to determine which service to use. Stand out from the competition by increasing your star rating today.

81%

of consumers use google reviews as their main review forum.

Ever wondered where to go for lunch, but not sure what you’re craving? Trying to find the next bar to jump to with friends? Studies show that a vast majority of people will simply open google maps, type in what they’re looking for and use a mixture of proximity and review ratings to sway them in one direction or the other.

75%

of businesses don’t respond to negative reviews.

The sad truth is that most businesses don’t respond to reviews left by patrons. This creates a discrepancy between service and consumer and lessens the chance of frequent businesses or second chances. With 360-Review, you will quickly and efficiently be able to respond to every single review – and not just the bad ones!

22%

of consumers are completely turned off from seeing 1 bad review.

The sad truth is that most businesses don’t respond to reviews left by patrons. This creates a discrepancy between service and consumer and lessens the chance of frequent businesses or second chances. With 360-Review, you will quickly and efficiently be able to respond to every single review – and not just the bad ones!

98%

of all people will at least occasionally look up reviews of their local businesses.

That’s practically everyone! Online reviews have been around for decades now, but in recent years, and especially after the pandemic – people have turned to reviews now more than ever. Make sure you stay ahead of the curve and get that star rating up!

72%

of US consumers have written at least 1 review of a local businesse in their time

If this seems like a high number to you, it might mean that you are struggling to get reviews for your business or service. Fact of the matter is that people are a lot more likely to leave a review after a bad experience than a good one. This means that your businesses are missing out on tons of great reviews, simply because people aren’t incentivized to do so. However, studies show that most people are willing to leave a review if they are just pushed a little bit, and we will make sure to give your patrons that little push.

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FAQ

The math is simple: an increase in positive reviews + a decrease in negative reviews = higher star rating.

If the math still isn’t adding up, just trust us: 360 will for sure improve your ranking.

No – that superpower would be a little too powerful, and maybe slightly unethical. However, if you have received a bad review that breaches google guidelines, we’ll be happy to help you appeal that review to google directly! Examples of guideline breaches include hate speech, threats, discriminatory language, or a review left by someone who hasn’t used your service.

Now this is our time to shine. When someone leaves a negative review for your business, we help negate that review away from google and to you personally. This way you can address the unhappy customer directly and keep the review away from the google pages. Of course, for the extremely unhappy customer, we cannot guarantee that they won’t take the extra step and go leave a review directly on the google pages.

The platform is integrated via API with Google and Facebook. Moreover, other platforms can be connected such as Yelp, Tripadvisor, Trustpilot, Airbnb, Booking, Google Play, App Store, Agoda, Amazon, eBay, YellowPages, Hotels.com and OpenTable. We’ll also keep adding more integrations as we go!

Additionally, unlock an array of possibilities with Zappier integration! Harness the power to seamlessly integrate your own system. Should you want to.

No, that would be both illegal and kind of unethical. We only help generate more reviews for you from legitimate customers that have used your business, and we will not artificially inflate the rating from our offices. We also strongly advise against using any service that promises reviews in this manner.

Want to go above and beyond and integrate your own business review system? Sure! But you’ll have to wait a bit, as this is a feature for the future only. If this is of interest to you, let us know and we’ll keep you posted on our progress.

75% of businesses don’t respond to any reviews, which is a huge missed opportunity. We won’t directly respond to your customers for you, but through our service you’ll be able to write scripts that automate the process for you – so that you can let every customer know that you appreciate their positive review, and their business. We are also happy to provide you with sample scripts, or help you draft up some new ones!

Yes! You won’t even have to download an app, as the service is fully optimized for your mobile browser. This creates clean transitions and use from computer to mobile phone while on the go.

Through the magic of technology, we’ll be able to provide you with a widget that can flash your favorite reviews directly onto your website. It’s a simple line of code, and if you need any assistance on integration, we are here to help!

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